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ChapterOne
Lauren
“Excuseme,” the middle-aged woman wearing the red coat says in an impatient tone as she glares over the reception desk at us.
Tina and Tiffany don’t look up from their computers, which… of course, they don’t.
“Yes, Mrs. Carter,” I say with a big smile. “What can I do for you?”
“The accommodations in this lodge arehorrific.”
Tina snorts out a laugh and then does a poor job of hiding it with a fake coughing fit. Mrs. Carter frowns.
“Is thisfunnyto you?”
“Sorry, I’m on the phone,” Tina says as she suddenly grabs the receiver and puts it to her ear. “Lauren will be happy to help you.”
“What have you found unsatisfactory?” I ask.
The lodge is anything but horrific. It’s stunning. It’s the most gorgeous place I’ve ever seen.
Greene Mountain Lodge is the ultimate in luxury. It’s a ski-in, ski-out lodge at the base of Greene Mountain with a spectacular lake that’s walking distance from the front door.
The huge building has every amenity possible from an indoor pool, outdoor pool, multiple hot tubs, a sauna, a spa, a five-star restaurant, and an amazing bar with live singers every night. Every inch of this place is immaculate. It’s expansive, yet cozy at the same time. I feel like I’m a princess in a fairytale whenever I’m walking around it.
Every suite has rustic wooden beams running along the ceiling, a cast-iron fireplace, and a private balcony overlooking the spectacular Montana mountains or the beautiful lake.
Any guest who gets to stay here is incredibly lucky. Even this irritated woman, although she doesn’t seem to realize it.
“I founda hairin my bed,” she says with a look of revulsion on her face. Everything about her screams money from her designer coat, purse, and shoes to the expensive diamond jewelery hanging around her neck and on her fingers and wrists. “I would like an upgrade.”
“An upgrade?” I say, managing to keep the pleasant smile on my face. “Unfortunately, you’re already in our platinum room and there’s nothing to upgrade to.”
“What about the Aspen Suite?”
“The Aspen Suite is taken.”
Both Tina and Tiffany glance at me.
“This is unacceptable. I’m paying a fortune for this room and look at what I have to deal with—a hair! In my bed!”
“Are you sure it wasn’t yours?” Tiffany asks.
The woman whips her head around and gives her a vile look. “Excuse me?”
“Sorry,” Tiffany says as she grabs her phone, just like her twin sister. “I got to take this.”
I hold in a breath as Mrs. Carter turns that vileness onto me. “It wasnotmy hair,” she hisses. “I’ll go get it and you unhelpful clowns can tell me if you think it came from my head.”
She storms away with her scarf flowing behind her.
“Maybe it came from her chin,” Tina mutters as she hangs up the phone.
“Or from her chest,” Tiffany says as she hangs up hers.
“Thanks for the help,” I say as I sit down with a deep breath.
“You’re the one who wants the manager job,” Tina says with a shrug. “It’s good practice for you. You’re going to be the last stop to deal with all sorts of Karens.”
