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CHAPTER THREE
Fletcher climbed outof the car and pulled his coat tight around him. It was still cold in Manhattan, being early April. Next month, it would start to warm up.
The doorman pulled open one of the large glass doors to the Dufort building.
“Good morning, Mr. Dufort.”
“Morning, Douglas.”
He looked around the large lobby and considered buying a coffee at the café. It was busy, so he decided to send his secretary down for one.
The escalators were lined with people moving up and down, and to the right, dozens of people waited for one of the elevators.
Fletcher made his way to the left, where the executive elevators gave him private access to their floor.
One of them opened and Daniel stepped out.
“Fletch. I was just coming to see if you’d slept in.”
Dick.
It was barely seven thirty.
“No, you weren’t,” Fletcher replied, laughing, then stepped into the elevator. He pressed his thumb on the scanner to activate it and the doors began to close.
He looked up as Daniel smirked. “See you at SoHo Dufort at ten.”
Fletcher nodded.
This was an important launch for Dufort Hotels. While it was their third hotel in Manhattan, it was the first luxury boutique hotel in their portfolio—the flagship.
Over the past month the teams had been preparing for the opening. Daniel’s visit, as their CEO, was an important date in the launch calendar.
Daniel wasn’t as hands-on as he once had been. Their father had insisted they all learn and understand the entire business from the ground up, while being groomed for their executive positions, so he knew his brother was looking forward to seeing SoHo today. Keeping him away and out of the detail had been a challenge at certain points.
Hunter was the director of sales. He’d always had more of an affinity with the commercial numbers, and so was responsible for getting return business from their guests, negotiating with vendors, overlooking their conference and event spaces and anything that touched the customer experience such as the front of house. Of course, he had a huge team, globally, that did the more hands-on management and tasks.
Fletcher, even from an early age, navigated to all things media and talking to their customers. Marketing was about molding those two things and influencing people to make decisions. Or, in the case of their clients, choosing a Dufort Hotel for their next holiday or business trip.
