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Has anyone seen my golf cart? ~ Message from Miller on the Winter Falls Facebook page
“Hello,” I answer the phone as I walk into the house.
The last thing I want to do after a long day of throwing pots is talk on the phone. But this call is from the insurance company. The insurance company I need to pay me before I can start building a new shed.
I can’t continue to work at the community center much longer. Everyone in town thinks it’s okay to come by for a chat. I don’t have time for chatting. Especially when I know the real reason, they’re ‘checking on me’, is to prod for information about me and Brody in order to win the Project Cub bet.
“This is Donna from Alpha Delta Omega Insurance Company.”
I don’t bother with pleasantries. “When can I expect the insurance money?”
“Ms. Hawk, I’m afraid we won’t be paying out for a while.”
I come to a halt in the entryway. “What?”
“We won’t be paying out for a while,” she repeats.
“Yes, I heard you. What I want to know is why? I’ve paid my premiums every single month for over ten years. I don’t understand why there’s any delay.”
Brody arrives and lifts my bag off my shoulder before grasping my elbow and guiding me to the living room. I settle on the sofa and he sits next to me. He wraps his arm around my shoulders and I lean into him. Thankful for his support.
“According to the investigation, your kiln had an electric short which caused the fire.”
“You can’t blame me for a problem with the kiln I didn’t know about.”
“Alpha Delta Omega has a different view of this.”
“Different view? What do you mean?”
“It means that if you weren’t diligent when you purchased the kiln, then we won’t honor your claim.”
“You didn’t have a problem accepting my monthly payments for a decade.”
“Yes, well, there’s nothing I can do about it. I’m merely the messenger.”
I inhale a deep breath. She’s right. There’s no sense in being frustrated with her. She doesn’t have any power here. “Is there anyone I can speak to who does have an influence on the outcome of my case?”
“I’m afraid a manager isn’t available at this time.”
“If you can provide me with a name and number, I’ll call back.”
“I’m afraid I’m not allowed to provide you with that information.”
“This is ridiculous. I’m seriously reconsidering using your company for any future insurance needs I may have.”
“You’re free to choose whichever insurance provider you desire, Ms. Hawk. If there’s nothing else, have a good day.” She hangs up before I have a chance to tell her whether there’s anything else or not.
I throw the phone on the coffee table before burying my face in my hands and groaning. “This is a disaster.”
Brody rubs circles on my back. “What’s a disaster? What’s happening?”
“The insurance company is stalling on paying me,” I mumble into my hands.
Brody pulls my hands away and palms my neck to draw my face near to his. “Again?”
“The insurance company is stalling.”
“I’m sorry, pixie.” He brushes my hair off my forehead before planting a kiss there. “But at least you can work at the community center in the meantime.”
